Argun Return Policy
Welcome to Argun's Return Policy. This policy outlines the terms and conditions regarding returns for our brand chargers and mobile data cables. By purchasing our Products, you agree to comply with the return terms outlined in this policy. If you do not agree with any part of this policy, please refrain from purchasing our Products.
Eligibility for Returns Defective or Damaged Products: You are eligible for a return if you receive a defective or damaged Product. Please refer to our Warranty Policy for details on defective Products. Cancellations: If you cancel an order within the specified cancellation period, please refer to our Cancellation Policy for details on eligibility and procedures. Other Circumstances: Returns in other circumstances are at the discretion of Argun and will be considered on a case-by-case basis.
Return Procedure Contact Customer Support: To initiate a return, contact our customer support team at [email protected] with your order details and a description of the issue. Return Authorization: In the case of defective or damaged Products, a return authorization may be required. Follow the instructions provided by our customer support team. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or damage. We recommend using a trackable shipping service.
Refund Process Refund Eligibility: Refunds are eligible for returned items within the specified return period. Refund Timeline: Refunds will be processed within 15 days of receiving the returned item. Refund Method: Refunds will be issued using the original payment method used for the purchase
Return Period Standard Return Period: The standard return period is 7 days from the date of purchase. Extended Return Period: During special promotions or holidays, an extended return period may be offered. Any applicable conditions will be communicated at the time of purchase.
Condition of Returned Items Unopened and Unused: Returned items must be unopened and unused, unless the return is due to a defect or damage. Original Packaging: Items must be returned in their original packaging with all included accessories and documentation.
Non-Returnable Items Hygiene Products: For hygiene reasons, certain Products, such as earphones or personal care items, may not be eligible for return unless defective or damaged. Custom Orders: Customized or personalized items may not be eligible for return unless defective or damaged.
Restocking Fees No Restocking Fees: Argun does not charge restocking fees for eligible returns. Exceptions: In certain circumstances, such as custom orders or special promotions, restocking fees may apply. Any applicable fees will be communicated before confirming the return.
Contact Information If you have any questions or concerns about this Return Policy, please contact us at [email protected].